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by Roger L. Brooks : The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series)

ISBN : #1599183935 | Date : 2010-06-01

Description :

PDF-5f76e | Loyalty strategist Roger L. Brooks invites you to take part in the growing loyalty movement and shows you how to build a successful loyalty strategy following 10 essential steps. Brooks covers the best practices and proven techniques from more than 12 customer loyalty leaders including: Chase, JetBlue,Verizon, Subway, Starbucks, Nordstrom, Wegman’s, T.G.I. Friday’s, CVS/pharmacy, Bank of Montreal… The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series)


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[Pub.90SOO] The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy (StartUp Series) PDF | by Roger L. Brooks


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: Advances in Global Marketing: A Research Anthology

ISBN : #3319613847 | Date : 2017-10-28

Description :

PDF-541a9 | This book of expert contributions provides a comprehensive analysis of contemporary global marketing issues under different international business settings. It covers a wide array of key areas of international marketing research such as cross-cultural consumer behavior, foreign market entry modes, international entrepreneurship, international marketing strategy, country-of-origin effects, internat… Advances in Global Marketing: A Research Anthology


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by Bhaskar Chakravorti : The Slow Pace of Fast Change: Bringing Innovations to Market in a Connected World

ISBN : #157851780X | Date : 2003-06-12

Description :

PDF-d10fe | This work offers a theory for why some innovations take hold in the market and why others don’t and explores the implications for strategy. It shows stategists how to position their innovation to win, even with successful competitors, and how to manage the risks in bringing an innovation to market…. The Slow Pace of Fast Change: Bringing Innovations to Market in a Connected World


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: Handling Customer Disconfirmations: A Model of the Service Provider’s Response Process (Fokus Dienstleistungsmarketing) (German Edition)

ISBN : #3824463334 | Date : 2012-06-15

Description :

PDF-7ed88 | The service provider’s decision process is seen from an information processing perspective. Based on individual and social psychology the author develops hypotheses about what happens in the service provider’s mind within each process step…. Handling Customer Disconfirmations: A Model of the Service Provider’s Response Process (Fokus Dienstleistungsmarketing) (German Edition)


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Marketing Horizons: A 1980’s Perspective: Proceedings of the 1980 Academy of Marketing Science (AMS) Annual Conference (Developments in Marketing … of the Academy of Marketing Science) PDF




: Marketing Horizons: A 1980’s Perspective: Proceedings of the 1980 Academy of Marketing Science (AMS) Annual Conference (Developments in Marketing … of the Academy of Marketing Science)

ISBN : #3319385534 | Date : 2016-08-23

Description :

PDF-67b82 | Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these event… Marketing Horizons: A 1980’s Perspective: Proceedings of the 1980 Academy of Marketing Science (AMS) Annual Conference (Developments in Marketing … of the Academy of Marketing Science)


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Consumer Behavior Marketing Strategy International PDF B12eb1c89

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Consumer Behavior and Marketing Strategy (8th International Edition) PDF




by Jerry C. Olson J. Paul Peter : Consumer Behavior and Marketing Strategy (8th International Edition)

ISBN : #0071111778 | Date : 2008

Description :

PDF-6bf52 | … Consumer Behavior and Marketing Strategy (8th International Edition)


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[Pub.78OZr] Consumer Behavior and Marketing Strategy (8th International Edition) PDF | by Jerry C. Olson J. Paul Peter


Consumer Behavior and Marketing Strategy (8th International Edition) by by Jerry C. Olson J. Paul Peter

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Digital Communities in a Networked Society: e-Commerce, e-Business and e-Government (IFIP Advances in Information and Communication Technology) PDF




: Digital Communities in a Networked Society: e-Commerce, e-Business and e-Government (IFIP Advances in Information and Communication Technology)

ISBN : #1402077955 | Date : 2004-04-21

Description :

PDF-e80ae | Digital Communities in a Networked Society: e-Commerce, e-Business and e-Government deals with the accelerating evolution in the computerization of society. This evolution, or should we call it a revolution, is dominantly driven by the Internet, and documented by the novelties introduced, year by year, by Information and Communication Technologies. The book contains recent results of research and … Digital Communities in a Networked Society: e-Commerce, e-Business and e-Government (IFIP Advances in Information and Communication Technology)


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Lectures Commerce Springer Computer Science PDF 2c05b71dd

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Lectures in E-Commerce (Springer Computer Science) PDF




: Lectures in E-Commerce (Springer Computer Science)

ISBN : #3211836233 | Date : 2001-12-06

Description :

PDF-17dd4 | Although only a few years old, electronic commerce offers new ways of doing business that no business can afford to ignore. This book is a collection of selected contributions from renowned researchers who specialize in the various facets of electronic commerce, namely economics, finance, information technology, and education. The basic goal is to give an overview of some of the most relevant topi… Lectures in E-Commerce (Springer Computer Science)


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Innengerichtetes, identitätsbasiertes Markenmanagement in Call Centern (Innovatives Markenmanagement) (German Edition) PDF




by Verena König : Innengerichtetes, identitätsbasiertes Markenmanagement in Call Centern (Innovatives Markenmanagement) (German Edition)

ISBN : #3834921815 | Date : 2010-02-24

Description :

PDF-f76f2 | Verena König zeigt, welchen Beitrag das innengerichtete, identitätsbasierte Markenmanagement in Call Centern für einen langfristigen Markenerfolg leisten kann…. Innengerichtetes, identitätsbasiertes Markenmanagement in Call Centern (Innovatives Markenmanagement) (German Edition)


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Innengerichtetes, identitätsbasiertes Markenmanagement in Call Centern (Innovatives Markenmanagement) (German Edition) by by Verena König

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by Eleazar Hernández : Leading Creative Teams: Management Career Paths for Designers, Developers, and Copywriters

ISBN : #1484220552 | Date : 2016-10-21

Description :

PDF-65dda | Learn the skills you must master to assume leadership roles―creative directors, art directors, and advertising managers―on creative teams and in integrated branding campaigns for corporate clients. This book compares and contrasts the skill sets and responsibilities of creatives with those of managers who direct creative teams. Technical competence in the creative arts is a necessary but not s… Leading Creative Teams: Management Career Paths for Designers, Developers, and Copywriters


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: Strategies in E-Business: Positioning and Social Networking in Online Markets

ISBN : #146148183X | Date : 2013-09-26

Description :

PDF-c3c58 | In this volume, the authors apply insights from a variety of perspectives to explore the alignment among strategy, organization design, process and human resource management, and e-business practices on developing successful social networking programs―with particular regard to applying such initiatives against the backdrop of the global financial crisis and challenges to traditional business mod… Strategies in E-Business: Positioning and Social Networking in Online Markets


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Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (Management for Professionals) PDF




by Federico Rajola : Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (Management for Professionals)

ISBN : #3642355536 | Date : 2013-05-04

Description :

PDF-7277d | An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration.  Increased exchange of knowledge between customers and the amoun… Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (Management for Professionals)


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Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (Management for Professionals) by by Federico Rajola

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ISBN : #0956467202 | Date : 2010-01-23

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ISBN : # | Date : 2009

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by Philip J. Kitchen : Integrated Communications in the Postmodern Era

ISBN : #1137388536 | Date : 2014-11-28

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